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We start where
the road ends...
FAQ's - Frequently
Asked Questions
Q.Q. What is the price of the new Fish'N Chip?
A. The MSRP for each of the 3 huge regions is US$199
Q.Q. The Fish'N Chip used to be free; why is Navionics now charging for it?
A. Even though they have the same name, the free original Fish'N Chip and the new Fish'N Chip are completely different. The original Fish'N Chip only contained offshore bathymetric detail, wrecks and rocks. The new Fish'N Chip contains 1' contour detail for over 70 inshore bay/river areas of the US coasts and Great Lakes (including entire Great Lakes & St. Clair coverage of up to 1 meter contours). It also includes extensive vegetation and marsh area detail, tides & currents, critical navigation aids, and much more!
Q.Q. What is the total coverage of the new Fish'N Chip product?
A. To view the coverage areas for each of the 3 regions, please click here.
Q.Q. What is the coverage for each of the hi-res inshore bay/river areas in the new Fish'N Chip?
A. Please click here to download free Google Earth kmz files showing the coverage areas for all of the inshore bay/river areas featuring 1' contours (outlined in red).
Q.Q. How often will the new Fish'N Chip be updated?
A. Similar to our other products, we plan to update the new Fish'N Chip every year, usually during the first quarter of the year. Updates will include applicable Notice to Mariner corrections, as well as any new detail we may have collected during the previous year.
You can also keep up-to-date with Navionics products by joining our Facebook and Twitter pages!
Q.Q. Is the new Fish'N Chip available as an App for my mobile device?
A. Currently we do not offer the new Fish'N Chip for mobile devices. We do plan to include this in our Mobile App chart offering in the future. Please stay tuned!
You can also keep up-to-date with Navionics products by joining our Facebook and Twitter pages!
Q.Q. Does the new Fish'N Chip still have the same great offshore coverage?
A. Yes. We have included all previous Original Fish'N Chip data for all applicable areas where new 1' contour bay/river detail is not available.
Q.Q. Are marsh and vegetation areas included everywhere, even outside of the 1' contour inshore bay/river areas?
A. For the East, West & Gulf coasts, yes, we do include vegetation and marsh areas continuously throughout, even in an area that does not contain 1' contours. For the Great Lakes, we include some marsh area detail, but do not currently have vegetation information available. We are always looking to add more detail to our products, so please stay tuned for updates!
You can also keep up-to-date with Navionics products by joining our Facebook and Twitter pages!
Q.Q. Can I use the new Fish'N Chip to navigate?
A. We have included some aids to navigation, but it is important to note that the new Fish'N Chip is designed as a high-grade fishing product and should not be used solely for navigation.
For charts built specifically for navigation, please see our Gold or Platinum+ charts catalogs.
Q.Q. Can I trade in my original Fish'N Chip for the new one?
A. No. The original Fish'N Chip does not have any trade-in value since it was given away for free. However, you can trade in any purchased Navionics chart against the purchase of the new Fish'N Chip and receive the standard trade-in rebate amount. Please be cautioned that if you trade in your navigation chart for the same area, the new Fish'N Chip will provide less navigational detail.
Q.Q. My plotter is not showing marsh (blue color land areas) and/or vegetation (light green sea areas). Why?
A. Some GPS plotter brands do not display all of the features of our charts. This is mainly due to software conflicts. We are working with these GPS companies to provide readability for these features in the future. For more information, please contact your GPS manufacturer.
Q.Q. Which navigation-related information is included in the new Fish'N Chip?
A. Fish'N Chip navigation information includes:
- Safe-water buoy (buoys containing a single red sphere and vertical red and white stripes indicating an area of safe water)
- Recommended tracks/separation zones
- Tides & Currents
- Rocks/wrecks/obstructions
- Boat ramps
- Geonames Caution areas
Q.Q. What are the contour intervals for the new Fish'N Chip?
A. All of the covered inshore bay/river areas show amazing 1' contour detail. Click here to see which estuary/bay areas are included. Outside of these areas, contour intervals range from 1' out to over 100'. Since offshore areas tend to be deeper, the contours in these areas are often spaced out further to keep our maps clear and easy to read.
Q.Q. Does the new Great Lakes Fish'N Chip include both sides of the lakes?
A. Yes. All five Great Lakes (including Georgian Bay and North Channel) and St. Clair contain both the US and Canadian side in up to 1' contour detail!
Q.Q. Are any of the Navionics HD 1' contour surveys from the HotMaps products included in the new Fish'N Chip?
A. We included the ones that made sense. The following surveys are included but not limited to:
- Little Bay de Noc - Lake Michigan
- Big Bay de Noc - Lake Michigan
- Green Bay - Lake Michigan
- Fox River/Lake Winnebego - Lake Michigan
- Grand Traverse Bay - Lake Michigan
- Saginaw Bay - Lake Huron
- Lake Erie Western Basin Reefs
- Finger Lakes (Canandaigua, Seneca, Cayuga, Owasco, Skaneateles) - Lake Ontario
- Trent-Severn - Sturgeon, Pigeon, Scugog Lake, Scugog River, Buckhorn, Chemong, Stony, Otonabee River, & Rice Lakes
- San Joaquin River - California Delta
Q.Q. Are there any non-US waters included in the new Fish'N Chip?
A. While the Fish'N Chip mainly includes US waters, there are some international waters included as well:
- Great Lakes & St. Clair - Canadian side
- Trent-Severn Waterway, Canada
- Baja/Sea of Cortez, Mexico
Q.Q. Are Hawaii, Alaska, Bahamas, Caribbean or Bermuda included in the Fish'N Chip?
A. Currently these areas are not included, however, we are always working to improve all of our charts. There is always the possibility of adding some of these areas in the future. This, however, depends on the availability of map sources. Please stay tuned!
You can also keep up-to-date with Navionics products by joining our Facebook and Twitter pages!
Q.Q. Fish'N Chip East: How far north does the Hudson River HD 1' contour coverage extend?
A. The HD 1' contour coverage of the Hudson River extends as far north as Catskill, at the 42° 11'.886 N latitude. Please click here to download free Google Earth kmz files showing the coverage areas for all of the inshore bay/river areas featuring 1' contours (outlined in red).
Q.Q. Is the Fish'N Chip data that came preloaded on my Platinum+ chip the same as the new Fish'N Chip data?
A. No. The preloaded Platinum+ Fish'N Chip and the new Fish'N Chip are completely different. The preloaded Platinum+ Fish'N Chip comes from our original Fish'N Chip product that contains offshore bathymetric detail, wrecks and rocks. The new Fish'N Chip contains 1' contour detail for over 70 inshore bay/river areas of the US coasts and Great Lakes. It also includes extensive vegetation and marsh area detail, tides & currents, critical navigation aids, and much more!
Q.Q. Has the original Fish'N Chip data that is preloaded with Platinum+ charts been updated?
A. No. The original Fish'N Chip data preloaded with Platinum+ charts is the same data that was preloaded with previous Platinum+ portfolios. To purchase the new Fish'N Chip with enhanced detail, please visit your local or online dealer.
Q.Q. My Gold or Platinum chart came with a coupon for a free Fish'N Chip. Will this still be honored, and which Fish'N Chip will I get, the original or the new one?
A. We will honor Free Fish'N Chip coupons throughout the remainder of 2010. Starting January 1, 2011, Free Fish'N Chip coupons will be considered expired and will no longer be valid. The Free Fish'N Chip coupon is good for one free original Fish'N Chip containing offshore bathymetric detail, wrecks and rocks. The original Fish'N Chip was designed to compliment Gold & Platinum+ charts. The new Fish'N Chip with enhanced detail is a stand-alone, high-grade fishing product and is available through purchase at your local or online dealer.
Q.Q. Is the new Fish'N Chip compatible with a PC and Mac?
A. First and foremost, the new Navionics Fish'N Chip is available on preprogrammed plug-and-play cartridges, or chips, that are compatible with a growing number of today's most popular chart plotters (download compatibility guides: Americas | Europe-Asia-Oceania-Africa-Polynesia).
The Navionics Fish'N Chip can be used in your PC or Mac using a compatible software package*. If you wish to view your chart(s) to plan boating trips in the comfort of your own home, as well as transfer routes and waypoints from your computer to your GPS plotter, then we recommend NavPlanner2. If you wish to also add GPS and navigation capabilities for your PC or Mac, then please see our list of compatible software manufacturers*.
*Please contact the respective software manufacturer for PC- and Mac-compatibility, as well as compatibility with Navionics Fish'N Chip charts.
Q.Q. What is the new Navionics Fish'N Chip?
A. The new Navionics Fish'N Chip is the most detailed inshore and offshore US fishing chart available, including these exciting features:
This product is available in the US and Canada (Great Lakes) only.
Choose from 3 huge new regions that cover the entire US on a media card compatible with your chartplotter. CF and MicroSD media cards are pre-programmed and ready to use with today's leading Navionics Gold compatible chartplotters... just plug-and-play!
Q.Q. How do I update the new Fish'N Chip when a new version is released?
A. If you have purchased the new and improved Fish'N Chip then you can easily update using our hassle-free Trade-In/Update Program. Please note that this program applies to the new enhanced paid version of the Fish'N Chip. The original free Fish'N Chip is not eligible for the Trade-In Program.
Q.Q. Are there any videos that show me more about Navionics Mobile Apps and Charts?
A. Yes. You can learn much more about Navionics Mobile Apps and Charts on our YouTube Channel.
Q.Q. Which chartplotters are compatible with the new Fish'N Chip Charts?
A. Please reference our Fish'N Chip plotter compatibility guide.
Q.Q. Do electronic charts replace paper maps?
A. The electronic chart is an aid to navigation designed to facilitate the use of authorized government charts, not to replace them. Only official government charts and notices to mariners contain all information needed for the safety of navigation, and as always, the captain is responsible for their prudent use.
Q.Q. If I find an inaccuracy or error in my Fish'N Chip Chart, can Navionics correct it?
A. Navionics always appreciates receiving customer support and feedback and asks that you please complete a one-page Problem Report Form or e-mail us the nature of the problem in as much detail as possible. We have devised the Cartography Problem Report online for customers to notify us of any inconsistencies that are found. Customers are then contacted once the Cartography Department receives the report, when we investigate the report, if we need additional information and also when/if the area is updated. Customers can always feel free to contact Navionics directly to inquire about the status of a Problem Report. Navionics strives to provide the best customer service, and the input of our customers enables us to improve the quality of our charts.
Q.Q. What type of media cards are Fish'N Chip Charts available on?
A. Fish'N Chip Charts are available on CF (CompactFlash) and MicroSD (MSD) media cards, also commonly referred to as cartridges or chips.
Download the Fish'N Chip plotter compatibility guide.
Q.Q. Can I add my own User Generated Content (UGC) or Points of Interest (POI) to Navionics Charts?
A. Yes! As part of Navionics' commitment to quality and providing valuable information, we have begun collecting UGC. Please use our new UGC Collection Form to input data you feel would be a valuable addition to Navionics charts. Thanks for your feedback!
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