A. Please reference our Classic plotter compatibility guides: Americas | Europe-Asia-Oceania-Africa-Polynesia

A. Troubleshooting information for Gold compatible plotters is available on the below links. Please choose the link that is appropriate for your make & model:

• Furuno models
• Humminbird models
• Lowrance HDS models
• Lowrance Platinum-compatible (non-HDS) models
• Lowrance & Eagle Classic (non-HDS) models
• Lowrance Handheld models
• Lowrance XOG
• Northstar models
• Raymarine C-Wide, E-Wide, E-Classic, A50 & A70 models
• Raymarine C-Classic models
• Raymarine A65 & A60 models
• Raymarine RC430 & RC435 models

A. Both Classic Charts & Gold Charts provide the same basic navigation and fishing information. However, Gold Charts offer some additional features. Most noticeably, Gold Charts look more like a paper chart, complete with shaded depth contours, colored light sectors and real-world shapes and colors of buoys and navaids. Another new feature of Gold Charts is "Xplain", a plain-language description feature that, with just a click of the cursor, deciphers confusing navigational symbols into plain-language everyone can understand. To verify your chartplotter's compatibility, please feel free to download a compatibility guide:  Americas | Europe-Asia-Oceania-Africa-Polynesia.

A. Navionics always appreciates receiving customer support and feedback and asks that you please complete a one-page Problem Report Form or e-mail us the nature of the problem in as much detail as possible. We have devised the Cartography Problem Report online for customers to notify us of any inconsistencies that are found. Customers are then contacted once the Cartography Department receives the report, when we investigate the report, if we need additional information and also when/if the area is updated. Customers can always feel free to contact Navionics directly to inquire about the status of a Problem Report. Navionics strives to provide the best customer service, and the input of our customers enables us to improve the quality of our charts.

A. First and foremost, Navionics Gold charts are available on preprogrammed plug-and-play cartridges, or chips, that are compatible with a growing number of today's most popular chart plotters (download compatibility guides: Americas | Europe-Asia-Oceania-Africa-Polynesia). Navionics Gold charts can be used in your PC or Mac using a compatible software package*.
If you wish to view your chart(s) to plan boating trips in the comfort of your own home, as well as transfer routes and waypoints from your computer to your GPS plotter, then we recommend NavPlanner (Europe-Asia-Oceania-Africa-Polynesia users) or NavPlanner2 (Americas users).
If you wish to also add GPS and navigation capabilities for your PC or Mac, then please see our list of compatible software manufacturers*.

*Please contact the respective software manufacturer for PC- and Mac-compatibility, as well as compatibility with Navionics Gold charts.

A. The electronic chart is an aid to navigation designed to facilitate the use of authorized government charts, not to replace them. Only official government charts and notices to mariners contain all information needed for the safety of navigation, and as always, the captain is responsible for their prudent use.